Marketplace operations
A practical marketplace listing audit checklist
A clear way to review product listings before making marketplace content changes.
4 min readRead article
Insights
Practical notes for commerce and digital operations.
Useful guidance for teams working through marketplace operations, supplier relationships, product content, and business automation.
Supplier relationships
How to prepare a supplier verification request
A respectful, practical approach to requesting the business information needed for a supplier relationship.
3 min readRead article
AI & automation
Where human review belongs in business automation
How to decide which repeatable steps can be automated and which decisions should remain reviewable by people.
4 min readRead article